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5 steps for successfully setting up VoIP in your business

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Sam is a born and bred North Londoner. Growing up in Archway, attending primary school at Montem Juniors in Holloway, and secondary school at Acland Burghley in Tufnell Park. After success with his A-Levels at LA SWAP, he studied film at the London College of Printing (later the London College of Communication) in the Elephant and Castle and then Clerkenwell. This led to working with the Guardian in Farringdon, and a career in Journalism. After years of a miss-spent youth in Camden Town, Sam now lives in Belsize Park with his wife Marina and their two children, Esme and Primrose. Samuel enjoys Gardening and cycling, and is an avid Arsenal fan and works out of his office in Shoreditch.

The thought of switching to VoIP in your business might seem like a daunting task. However, setting up VoIP can be as easy as 1, 2, 3 (… 4, 5!). So, if your business is ready to make the switch, here are 5 steps for successfully setting up your VoIP solution.

  1. Test your internet connection

One of the reasons why you should be migrating to VoIP is that it runs through the internet instead of physical telephone wires, hence why it is called Voice Over Internet Protocol. Of course, this means that the first step to setting up your VoIP is to check your internet speeds to make sure your network is reliable.

There are many speed tests out there for you to choose from, but it can be useful to opt for a free connection check that is provided by an impartial source such as Which?. The results of the test will tell you how reliable, strong, and quick your current internet connection is, and thus whether it can support VoIP

  1. Consider what you are wanting from your phone system

As VoIP is hosted through the cloud, this means that there are a variety of features that can be easily adapted to provide a bespoke package tailored to your business’ needs. In order to ensure that you get the most out of your VoIP, first consider what it is that you want from your phone system.

For example, you may only require voice services, whereas others may need video conferencing capabilities, or even comprehensive unified communications. Once you have determined what you need, you will be able to make an informed decision on which provider works best for you.

VoIP business phones

  1. Determine the right hardware for the task

VoIP can be used through a variety of different hardware, including smartphones, handsets, laptops, desktop PCs, and tablet computers. They can harness the inbuilt microphone and speakers of the device itself, or be connected to an external headset.

Every business is different, so the hardware that you choose is completely down to personal preference. Just remember that if you opt for a traditional handset, you must make sure that the phone is compatible with VoIP and can be connected to the internet.

  1. Install and configure

Now that you have figured out the best hardware and software package for you, the next step is to install and configure your new VoIP solution. In many cases, businesses will already have the hardware necessary to run VoIP, and so this step might be as simple as connecting to the internet and opening up the online portal.

Once everything is installed, configure the features of the VoIP, personalising it to your business. This might include things like adding users, assigning extensions, recording voicemail, setting up call forwarding, and much more.

  1. Test the system and train your employees regularly

And finally, all that is left to do is to test that your VoIP solution works. When you are confident that this is the case, make sure to train your staff as to how to use your new phone system effectively. It can be a good idea to schedule regular testing and training sessions to ensure that everything is working as efficiently as possible.

And there you have it – how to set up your VoIP business phone system in just 5 simple steps.

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